Return & Exchange Policy

Online Orders: Online purchases may be returned within 30 days of delivery.    Returns may include a full refund or store credit.  We provide a 90-day service or one-year manufacturer warranty for designated computers; they are not refundable. For specific product warranties,  contact our team at support@wamatek.com.

In-Store Purchases:  Most hardware purchased may be returned for any reason within seven days of purchase with a receipt.  All devices come with a 90-day repair guarantee.

​How to return your online order:

Option 1: In Store:
Bring the item to our Wamatek store.
9701 Valley View Rd, Eden Prairie, MN 55344

Option 2: By Mail:

• Questions: Call 952-681-2852 or Email support@wamatek.com
• Have your invoice available.  We will need the order date and number and the reason for the return.
• We will issue you a return label.
• Place the return label on the original packaging and drop it in any USPS mailbox.

Additional Information:

• Once we receive your device, a refund will be initiated immediately.  Refunds will be issued to the
  original payment method and reflected in your bank account within 3-7 days from the date completed.
• If a promotional discount was applied at the time of purchase, your refund will be for the actual
  amount paid at the time of sale.