Cisco Partner Support Service - Service

Cisco Partner Support Service - Service

Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.

• Provides reliable support to resolve all your technical issues


• Features phone support service that helps you handle any mishaps


• On-site support guarantees quick solutions with on-site availability of experts


• 4 Hour service response time for timely completion with increased dependability